Services

Services

The Helpdesk of New Orleans offers beginning-to-end support of your business technology infrastructure. Support, consultation, and repair of workstations, servers, and networks can be administered both on-site and remotely. We provide a wide range of IT services, including but not limited to:

Desktop Support

We can help you with any problem you have with a desktop, pc, or laptop. Here are a few examples:

  • Virus/Trojan/Spyware removal
  • Resolving errors messages
  • Upgrading memory or hard drive
  • Reloading Windows OS
  • Recovery of deleted data
  • Recovering lost passwords
  • System clean-up
  • Much more…

Drive Imaging

Have you ever thought about this scenario… your hard drive is having issues (crashes or infected with a virus)… luckily you’re data is backed up, but how do you recover your programs? This can be done by having an image of your drive take prior to the catastrophic event and you can be up in minutes instead of days.

Data Protection/Disaster Planning

Making sure your critical data is protected
Businesses are becoming increasingly dependent on continuous access to critical data, and as the number of mission-critical servers and storage resources grow, so does the importance of protecting against service interruptions, disasters and other incidents that may threaten an organization’s ability to provide access to key data. There are a number of strategies that can be employed to protect important data. We can help you with data protection strategies and compare their merits for the most common business continuance scenarios.

Network Installation

  • We can install wired and wireless networks
  • Share files on one PC with other PCs
  • Save money by having multiple PCs print to one printer

Network Administration

We can also help you with your Microsoft Windows Server.

  • Setting up new users and Exchange mailboxes
  • Rights management
  • Group Policies
  • Network printer administration

Training

Let us help you maximize your time

Web Design

We partner with a New Orleans based multi-media agency that we recommend to our clients. Their services include:

  • Website development & design
  • Branding/graphic design (logos, business cards, flyers, t-shirts, etc.)
  • Online social media marketing campaigns
  • Video Production (commercials, promotional videos, testimonials, etc.)